Manage Your Subscription
Change anything about your subscription in about a minute — pause it, skip a delivery, change the schedule, or cancel. No minimum terms, no fees, no phone calls required.
Open your subscription portal
Enter the email you ordered with and we'll send you a secure one-click login link.
Tip: every renewal reminder email also contains a direct link to your portal.
Before you cancel — two easier options
- Pause — keep your subscriber price and pick it back up whenever you like. Nothing is charged while paused.
- Skip a delivery — got enough on hand? Skip the next order and the schedule continues after it.
Both take one click inside the portal — and both keep your 20% subscriber discount locked in. If you cancel and come back later, you start over at full price.
What you can do in the portal
- Pause, resume, or cancel your subscription
- Skip or reschedule your next delivery
- Change delivery frequency or quantity
- Update your shipping address or payment method
Prefer a human?
Email support@biolgical.com from the address on your order and tell us what you'd like changed — pause, skip, swap, or cancel, handled same day, no questions asked. Or call (855) 729-9891.
The formal terms: Subscription & Cancellation Policy · 30-Day Refund Policy